Lucky 777 Privacy Policy – Your Information is Fully Protected

Lucky 777 (referred to herein as "we", "us", or "the platform") is an internationally licensed online gaming service. We believe that every member's privacy is a fundamental right. This Privacy Policy describes how Lucky 777 collects, stores, and uses your personal information.

This policy applies to all users of the lucky777.pro website and its associated mobile applications and services. By using this platform, you are considered to have fully accepted this Privacy Policy.

Lucky 777 complies with international data protection regulations and handles members' personal information with the utmost care. Our Privacy Policy is reviewed regularly and updated as needed.

Various types of information are collected when you create an account and use services on Lucky 777. Details are outlined below:

In addition to the above, Lucky 777 automatically collects certain technical data while you use the platform, such as login times, session duration, and page visit information. This data is used to improve the user experience.

Lucky 777 uses collected data only for specific, legitimate purposes. The ways in which data is used under our Privacy Policy are outlined below:

• For account registration, identity verification, and membership management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve complaints.
• To ensure platform security and prevent fraudulent activity.
• To fulfill legal obligations and meet regulatory requirements.
• To inform members of relevant promotional offers and bonuses, with their consent.
• To run anonymous analytics that help us improve our services and develop new features.
• To identify problematic gaming patterns as part of our responsible gaming program.

Lucky 777 does not sell your personal information to third parties. However, data may be shared in certain circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or the relevant bank.
• Law Enforcement Agencies: In cases of court orders or legal obligations, relevant information may be disclosed to the appropriate authorities.
• Licensing Authority: Information required by regulatory bodies to maintain our gaming license is provided accordingly.
• Technology Service Providers: Limited data is shared with technology service providers who operate the platform, all of whom are bound by strict confidentiality agreements.
• Fraud Prevention: Necessary data may be shared with industry-standard security partners to help prevent fraudulent activity.

Outside of these circumstances, Lucky 777 will not disclose your personal information to any third party under any conditions. All our partners are required to uphold the same privacy standards we do.

Lucky 777 uses cookies and similar tracking technologies on its website to help improve your browsing experience.

• Essential Cookies: Essential for the platform to function properly. These cookies maintain login sessions and store security information.
• Functional Cookies: Remembers your preferences such as language settings and display options.
• Analytics Cookies: Collects anonymous data about website usage, which is used to improve our services.
• Marketing Cookies: Used solely to display relevant advertisements, and only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features on Lucky 777.

Lucky 777 does not retain your personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Information for active accounts is retained for as long as the account remains open.
• Even after account closure, financial transaction records may be retained for up to 5 years to meet legal obligations.
• KYC documents are generally retained for up to 3 years after account closure.
• Gaming history and log files are retained for a maximum of 2 years.
• Marketing communication data is deleted as soon as you opt out.

Once the applicable retention period has passed, data is permanently and securely deleted or anonymised so that you can no longer be identified.

Every Lucky 777 member has the following rights over their personal data:

• Right of Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request a correction of any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your information.
• Right to Restriction of Processing: You may object to the use of your information for specific purposes.
• Data Portability: You can receive your information in a structured, portable format.
• Withdrawal of Consent: You may withdraw your consent at any time.

To exercise any of these rights, email us at support@lucky777.pro. Lucky 777 will respond within 30 days of receiving your request.

Lucky 777 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at registration. Accounts created using false information will be terminated immediately.
• The KYC process is used to verify a member's age. Any account found to belong to someone under 18 will be closed immediately.
• If a parent or guardian suspects their child is using Lucky 777, they should contact our support team immediately.
• Any minor's information collected inadvertently will be deleted immediately.

Lucky 777 may update this Privacy Policy from time to time. Changes may occur due to service expansion, new legal requirements, or technological developments.

• Members will be notified in advance of any significant changes via email or through the platform.
• The date of any policy change will be shown at the top of the page as "Last Updated".
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you disagree with any policy changes, you may request to close your account.

We recommend reviewing this Privacy Policy once every 3 months to stay up to date with the latest changes.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to the Lucky 777 support team:

Lucky 777 takes every privacy-related complaint seriously and works to resolve it within the designated timeframe. For more details, please visit our Terms & Conditions and Responsible Gaming Visit the page.